| Shipping and Returns |
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| Can I pick-up my order? |
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Yes, if you would like to pick up your order at our Ontario warehouse please select 'In-Store Pickup' under the shipping options. If the order is placed before 3 PM the order can be picked up the next day. If you would like to pick it up at a later date, you can specify a pick-up time (within our regular office hours) in the comments section of the order form. At present, the Ontario warehouse is the only pick-up location available. |
| Does FedEx deliver on Saturday? |
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Normal FedEx operation is Monday through Friday. If you wish to have your order delivered on Saturday, there will be additional fees. Please contact our office for further details. |
| How can I track my order? |
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Tracking numbers are usually sent to your email account 1 business day after the order is shipped. Simply click on the link provided and it will connect you to the FedEx/USPS shipment tracking information or you can go to Order Status / Tracking Order page. |
| International Shipping |
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We only ship to the United States, Canada.
Canadian customers are also responsible for paying for all duties and taxes. |
| Return Policies |
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It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money! |
| How much is shipping? |
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Shipping costs can be calculated directly by inputting your order and address and selecting confirm. The exact shipping amount and any applicable taxes will appear on the right-hand side of the screen. The order will NOT be placed until you enter your credit card information and confirm the order. |
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